02. Introduction
Giving and receiving feedback is no easy task. However, both are skills that any manager can – and must – master if they are to facilitate team and performance excellence. This course, made up of seven microlessons, intends to equip managers with the knowledge and skills to conduct performance conversations successfully.
Do remember to click on the ‘Mark Complete’ button once you are done viewing the video. Failure to do so will prevent you from moving to the next online lesson.
Lesson Format I  Video |
Transcript Provided? I  Yes |
Lesson Duration I  2:16 |
Followed by an Assessment? I  No |
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“Feedback”, as leadership expert Ken Blanchard is quoted to have said, “is the breakfast of champions.”
However, if the feedback is to fuel champions, it must be given and received correctly.
The trouble, we at Actuate Microlearning have found, is that the way feedback usually is phrased triggers the ‘fight or flight’ response in the recipient, rather than leaving them motivated to bring about the desired change.
And if we are at the receiving end of the feedback, then we might fall victim to the fight or flight response alluded to earlier.
However, as humans, we can override our instincts and pick out the suggestions or inputs that can help us bring about the requisite change. For that, we must learn to receive feedback effectively.
Research-Based Content in Video Format Microlearning
The course is based on sound research from the field of neuroscience but made simple for the average learner to understand, comprises multiple bite-sized lessons, each in engaging video formats and followed by a graded assessment. Here’re a few snippets of the content from this course:
Course Details
No. of Microlessons: 16
Course DurationL 1hr 30min
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