Module 1: Conducting Critical Conversations – A Primer

Managers often handle critical conversations poorly. The consequences of this deficiency of a critical managerial skill can be enormous.

What are the common mistakes that managers make when they are confronted with conducting critical conversations? Learn more by taking this module.

Happy Learning!

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

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