Leaders are defined by their conversation skills. Conversation skills, however, are put to test during conflict situations when the emotions are charged and the stakes are high.
How will you as a leader, then, save or salvage such a situation?
We present to you – “Critical Conversation Skills for Leaders”,an fourteen-part series on the need to handle critical conversations well and how you can do that.
Take this lesson to learn more.
Crtical Conversation Skills for Leaders
When stakes are high, and emotions are charged, it is often hard to regulate one’s conduct and handle these conflicts, objectively.
At an intellectual level, we know that we must not let our negative emotions drive our conversations; we know that we must be the master of our emotions, and not the other way around. However, in reality, when we find ourselves in the throes of an emotionally charged or high-stakes interaction, we allow our emotions to get the better of us. We react in ways that exacerbate the situation, rather than allow us to arrive at any meaningful outcome. We lash out, rather than speak in ways that are respectful and conducive. We leave behind a trail of broken relationships and compromised goals in the wake of our conduct.
So, is there a way that leaders can conduct themselves better during critical interpersonal situations?
Yes, there is, and it is the focus of this course titled ‘Critical Conversation Skills for Leaders’. In this course, we look at the common mistakes that leaders make when conducting such conversations. We also look at how they can conduct such conversations effectively.
This course, comprising seven lessons in video and infographic formats, has its roots in some of the finest psychological and sociological research. Yet, every lesson is presented as simple, practical inputs for you to follow.
All you are required to do to master the ability to conduct critical conversations is set aside ten to fifteen minutes of your time, every three days, to complete the lessons. You will be glad you did.
Waste no more time. Click on the Mark Complete button below to get started.
Happy Learning!
