02. Positive Language in Communication (Part 2)

Positive language is a tool with an enormous potential to reduce conflict, improve communication and inculcate the right attitude. It is even capable of changing an individual’s line of thought. However, positive language needs to be put more into practice. 

In the previous part of this lesson, we looked at a caselet to understand how conversation without positive language looks like. In this part of the lesson, we will understand the science behind negativity in conversations. 

Take this lesson to learn more and don’t forget to take the accompanying quiz. 

Happy Learning!

This lesson is in video format.

Transcript Provided
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