03. The Conflict Management Continuum

How should one respond to interpersonal conflict? In this lesson, we look at four ways in which one can do so.

Format
This lesson is in video format.

Transcript Provided
We recognise that some participants prefer reading to listening. If you are one of them, then you can access a transcript of the lesson by clicking on the View Transcript button below the video.

Please study the lesson carefully and then scroll down to take the quiz. Completing this lesson will fetch you a possible 100 points.


 


 

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