03. The Need for Managers to Handle Critical Conversations Well Copy

As a manager, you will come across situations wherein critical and difficult conversations will be a must. How you handle the entire conversation with can be a deciding factor about the future relationship that you share with your team member. Critical conversations are difficult and need a level of flair and thought process to be put into it.

Take this lesson as we look at a caselet and watch how critical conversations can take an ugly turn and escalate quickly.

Happy Learning!