The second part of the video talks about what happens when any one of the five factors is missing.
If you could internalize the lessons contained in these videos, it would help immensely helpful, because these lessons serve as a platform for the rest of this module.
Once you’re through watching the video, please attempt the quiz at the bottom. The leaderboard beckons!
This lesson is in a video format
We recognise that some participants prefer reading to listening. If you are one of them, then you can access a transcript of the lesson by clicking on the View Transcript button below the video.
Imagine Manisha is well versed with her goals and PERFORMANCE STANDARDS, possesses great BEHAVIORAL SKILLS, is CONFIDENT AND MOTIVATED to succeed. However, imagine she lacks evolved TECHNICAL ABILITY to perform her role. Will she be able to perform at peak level? Obviously, not.
Now consider this scenario that she is well-versed with her goals and performance standards, possesses all required technical and behavioural skills is motivated to succeed but lacks the SELF-BELIEF to perform in her job role. Will she succeed? No!
If any of these factors are missing in an individual, then it is next to impossible for the person to succeed at work.
If any of your team members are performing poorly, then it points to the fact that one or more of the five factors is missing in that team member.
To recap, the five factors are:
• Clarity of goals and performance measures
• Technical and process knowledge
• Behavioural skills