04. Managers and Critical Conversations – What’s Usually Observed Copy

In the previous part of this lesson, we looked at a critical conversation gone awry. Let us debrief as to why it happened. What exactly did Arun do for Vivek to get angry? In the course of this lesson, we shall also outline what is expected of the managers when it comes to handling critical conversations.

Take this lesson to learn more and don’t forget to take the accompanying quiz at the end of the lesson. 

Happy Learning!