04. Root Cause Analysis III – (Part 1) Copy

In the previous lesson, you learned the five steps involved in conducting a Root Cause Analysis.

In this lesson, we will demonstrate how to conduct the Root Cause Analysis with the help of an example.

The video you are about to view will elaborate on how the first two steps of the Root Cause Analysis (Defining the Problem & Collecting Data) can be carried out to identify the root cause of Pizza Crunch’s problems.

Browse the video to learn more.

Happy Learning!

Lesson Format

This lesson is in a video format

Transcript Provided

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