06. Using “I” Statements to Provide Feedback When You are Hurt Copy

In the previous part of this lesson, we explored the usage of “I” statements, in addition to the AOA model, to provide feedback when one is hurt.

This part of the lesson explains the importance of “I” statements and how they can help one convey feedback in a manner that is non-offensive, and that can be easily accepted and worked upon by the person at the end of the feedback.

Browse the video to learn more and don’t forget to take the quiz at the end of the lesson.

Happy Learning!


 


 

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