06. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III (Part 2) Copy

Malaysia Airlines’ handling of the entire situation was lackadaisical in nature. But was it entirely mismanaged by the authorities itself? Or were there any more reasons to it.

Take this lesson to find out and don’t forget to take the accompanying quiz at the end of the lesson.

Happy Learning!

Lesson Format

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Transcript Provided

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