08. Positive Language in Communication

Read MorePositive language is a tool with an enormous potential to reduce conflict, improve communication and inculcate the right attitude. It is even capable of changing an individual’s line of thought. However, Positive language needs to be put into practice.

Take the lesson below to learn about how you can communicate in a more positive manner that is more likely to elicit cooperation rather than an argument or confrontation. And remember to take the quiz at the end of the lesson too.

Format
This lesson is in video format.

Transcript Provided
We recognise that some participants prefer reading to listening. If you are one of them, then you can access a transcript of the lesson by clicking on the View Transcript button below the video.