05. Empathy in Communication – I: Why Empathy Matters
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100 point(s)80% of Millennials and 66% of Baby Boomers would leave their current job if their office environment became less empathetic – as published by the Businessolver’s 2017 Workplace Empathy Monitor report. Undoubtedly empathy has a strong, direct impact on employee productivity, loyalty, and engagement.
What are the benefits of Empathetic Communication specifically highlighted in this lesson?
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