Giving Generic Feedback

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Question 1 of 2

1. Question
50 point(s)
To implement the AOA Statement model is to:
- a. Begin the feedback with some positive comments regarding the situation in question, and then provide criticism.
- b. Provide the negative feedback at the outset and end on a positive note.
- c. Address the action/ behaviour, explain the outcome and give an alternative.
- d. To explain how you feel (emotion or sensation rather than thought) in relation to what you observe.
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Question 2 of 2

2. Question
50 point(s)
Which statement given below does not contain an element of Labelling, Generalizing and Psychoanalysis?
- a. You are forever late to work. Is there no way you can make it on time?
- b. I would like to suggest a few changes, that would help you to improve your performance
- c. I know exactly why you are behaving in this manner.
- d. You are really a loser. Its time you brush up on your skills.
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