Outrunning the Urgent: Part 2
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Question 1 of 1
1. Question
As suggested by the lesson, time management should factor in three elements w.r.t. any given task, namely:
1. Urgent: How soon does this matter?
2. Important: How much does this matter? and
3. Future Consequence: How long is this going to matter?Assuming you’re a customer service expert, which of the actions below best represent the ‘Future Consequence’ element of time management?
(Please note that you must choose all possible correct options to earn the points for this quiz. Missing out any correct option or choosing any incorrect option will lead to you not earning any points on the quiz.)
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