Module 5: Receiving Feedback Communication Skills

No matter what we do or how well we do it, there’s no escaping the fact that some criticism is virtually guaranteed to come our way, and those moments are often some of the toughest we all face in work and life.

So, how do you normally receive feedback, especially constructive feedback? Do you react defensively? Do you get into a passive aggressive mode, where you stay silent, but don’t really accept the feedback? or Do you accept it with grace and modesty?

Truth be told, most people could use some help on receiving feedback with grace and modesty, which is a topic we will explore at length in this course.

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Module 4: Mastering Non-Verbal Communication

Your body language – the way you carry yourself, your expressions, your posture, the way you sit, the way you stand and even the way your eyes move – can convey a lot more than your words do. Which is why, understanding what positive body language means and adopting it in your day-to-day communication – both professionally and personally – is essential. How you can do that is a topic we will explore at length in this course.

Take this course to learn more.

Happy learning!

Module 3: Positive Language in Communication

Positive language is a tool with an enormous potential to reduce conflict, improve communication and inculcate the right attitude. However, positive language needs to be put more into practice, and that’s exactly what this course will cover.

Take the course to learn more.

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Module 2: Communication Excellence: A Primer

If you were to ask different people to define effective communication, you might end up getting as many different responses. But what does good business communication really look like?

Take this course to find out.

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Module 1: Communication Excellence: Why it is Critical

We all know that the cost of poor communication can be enormous – both psychological and financial. But what exactly is the fallout of poor communication ability? Why is tackling poor communication difficult? and as working professionals, how can we resolve poor communication?

Take this course to find out.

Happy Learning!