1. How to Arrive at Win-Win Negotiations

Often in conflict, a simple workaround just does not exist – and this is sometimes the very reason the conflict arises. Here, the need for conversational intelligence to arrive at what researchers at the Harvard Project on Negotiation term the ‘Best Possible Negotiated Agreement’ is called for.

Conversations to resolve conflict situations that don’t have simple solutions need to be steered through six ‘markers’. We call them ‘markers’ and not steps because they don’t necessarily follow a sequence, and it’s not a step-by-step process. Proceed to learn more.
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