02. Introduction

Giving and receiving feedback is no easy task. However, both are skills that any manager can – and must – master if they are to facilitate team and performance excellence. This course, made up of seven microlessons, intends to equip managers with the knowledge and skills to conduct performance conversations successfully.

Do remember to click on the ‘Mark Complete’ button once you are done viewing the video. Failure to do so will prevent you from moving to the next online lesson.

Lesson Format I Video Transcript Provided? I Yes
Lesson Duration I 2:16 Followed by an Assessment? I  No