03. What Good Business Communication Looks Like – I: The Principles

What does good business communication look like? What attributes render a piece of communication ‘good’?

If you were to ask different people to define effective communication, you might end up getting as many different responses – from the nuances of face-to-face spoken communication to writing skills, and even body language. They’d be partly right, but you’d still be missing the big picture.

Take the lesson below to see the big picture, and learn how you can shine in it. Also, remember to take the quiz at the end of the lesson too.

Happy Learning!

This lesson is in video format.

Transcript Provided
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