04. Communicating Anger: How to Provide Feeback When You are Hurt – An Illustration Copy

In the previous lesson, we explored the Action, Outcome, Alternative Action (AOA) model that can be used when giving generic feedback. We also looked at the things to avoid if you want to provide feedback in a simple, clear, and concise manner.

All well and good when things are generic. What about times when you are offended and angry? Also, how do you provide feedback in a manner that does not make the recipient feel attacked by you? These are the questions that we seek to answer in this lesson.

The video that you are now about to view includes an illustration that demonstrates how to provide feedback when one is hurt.

Browse the video to learn more.

Happy Learning!


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