In the previous lesson, we learn about the second and third aspect of empathetic listening. Let’s continue with the caselet to learn and understand about the fourth and the last aspect of empathetic listening.
Take this lesson to learn more and don’t forget to take the accompanying quiz at the end of this lesson.
This lesson is in video format.
We recognise that some participants prefer reading to listening. If you are one of them, then you can access a transcript of the lesson by clicking on the View Transcript button below the video.