04. Empathy in Communication II: Empathetic Listening (Part 3)

In the previous lesson, we learn about the second and third aspect of empathetic listening. Let’s continue with the caselet to learn and understand about the fourth and the last aspect of empathetic listening.

Take this lesson to learn more and don’t forget to take the accompanying quiz at the end of this lesson.

Happy learning!

Format
This lesson is in video format.

Transcript Provided
We recognise that some participants prefer reading to listening. If you are one of them, then you can access a transcript of the lesson by clicking on the View Transcript button below the video.

 


 

Read More

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

.