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What was the ‘style’ or means that Amit’s manager – the manager depicted in situation 1 in the podcast lesson – had been using IN THE PAST, when conducting reviews?
How does the podcast depict Amit responding to his manager as a result of his manager’s past behaviour?
What input does the lesson mention managers can use to deal with cases like Amit’s, when in the past the manager’s review meeting style had been all about fault-finding, but now is seeking to conduct an E4C2 feed-forward conversation, but the team member doubts the manager’s intentions?
Now, you, as manager, have been tasked with getting people to perform, no matter what. Which of the following, as stated by the lesson, would be THE MOST APPROPRIATE FIRST RESPONSE by the manager, in a situation where the team member expresses that they had a genuine reason to underperform?
The gentleman, in the light blue shirt, (to the right side of the image) is the manager, who is having a feed-forward conversation with this team member. He appears:
E4C2 feed-forward conversations should be conducted: