2. Phases of a Negotiation – II

Once an environment of mutual respect has been established, a meaningful dialogue to arrive at a truly collaborative solution to any given conflict situation can begin.

With that goal in mind, we will now look at the first of the six conversation markers in depth.

Take the lesson below to learn ‘How to create a safe, respectful environment conducive for mutual dialogue.

Please take the accompanying quiz at the end of the lesson once you’re through with the video. Happy Learning!