4. Phases of a Negotiation – IV

Thus far, we had a look at the importance of maintaining mutual respect as a precursor for mastering conflict resolution conversations. Next, we explored the first two markers namely:

a) Create a safe, respectful environment conducive to mutual dialogue

b) Agree on Goals (The Big Picture)

…and how to lead conversations through them too.

Take the lesson to explore the third conversation marker, ‘Clarify Interests’ and learn why it’s so important.

Remember to take the accompanying quiz at the end of the lesson.

Happy Learning!