You now know what the five conflict management modes are. You have also realised that people develop conflict management style preferences out of repeated use and convenience driven by strong associated skills.
We left you with a thought in the last lesson. We said each of the five behavior modes works well in a certain specific set of circumstances and fails miserably if the circumstances are interchanged. This is exactly what the current lesson covers.
Please take the lesson below and remember to take the accompanying quiz at the end of the lesson. Happy Learning!