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Everybody agrees that poor communication ability in a business environment can create conflict in relationships. The tension that it creates in these working relationships is what eventually leads to low morale and poor operational results, affecting productivity and performance.
Unfortunately the longer such poor communication prevails, the longer it takes for the workplace to recover and become productive. So what are the principles highlighted in this lesson when followed, will help step up and harness the power of workplace communication?
(Please note that you must choose all possible correct options to earn the points for this quiz. Missing out any correct option or choosing any incorrect option will lead to you not earning any points on the quiz.)