ilearn Programme – Ensuring Complete Customer Delight : 05. Frequent Communication – The ‘How-To’ Element

Dear Participant,

In the previous lesson, we have established the need for Frequent Communication in ‘ Why you must ensure your customers never get the mushroom treatment’. We now move on to the next lesson ‘Frequent Communication- The ‘How-To’ element’, which will help you understand what Frequent Communication really entails.

To that end, click here to access the course. Please note that to earn points for taking lessons, you need to complete lessons before they close. This lesson will close on 7th January.

If you have any questions at any time, you may contact Neha Joshi (nehajoshi@mehtagroup.com)

Happy Learning!

ilearn Programme, powered by Actuate.

https://actuatemicrolearning.com/

Please rate your overall learning experience from this program.

How relevant and helpful do you think it was for your Job ?

Will you recommend your colleague to attend this learning program?

Name

Email

Phone Number

Date Of Join

Employee ID

Designation

Zone

Location

Achieved Points

What is your problem ?

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

//Disable PrintScreen