Handling Difficult Customer Situations Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Expand All 02. Handling Irate Customers 1 Quiz Expand Lesson Content Handling Irate Customers 03.a. Saying No 1 Quiz Expand Lesson Content Saying No- Part I 03.b. Saying No- Part II 1 Quiz Expand Lesson Content Saying No- Part II 01. Seven Mistakes Service Providers Make When Servicing Customers 1 Quiz Expand Lesson Content Seven Mistakes Service Providers Make When Servicing Customers Handling Difficult Customer Situations-Course Feedback 02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II 03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III 04. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV