Assertiveness Skills

Is assertiveness the best response to every conflict situation?

In this course, we seek to differentiate between Aggression, Passivity, Assertiveness and Passive-Aggressive Behaviour. We also discuss the situations in which each of these styles represent the appropriate response to conflict.


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Category Interpersonal Skills
No. of Lessons 9
Effort 10 – 15 mins, every 3 days
Course Duration 27 days
Lesson Formats Assessments, Videos, Infographics, Quizzes
Level Beginner
Language English
Transcript English
Certification Yes

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

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Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

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