Conflict Resolution Styles: When to Use Each Style Step 1 of 5 20% In your teams, please: Discuss what the appropriate response must be to each of the situations listed Identify what conflict resolution style your response represents Use the webpage titled “Conflict Resolution Styles: When to Use Each Style” to identify if your choice to style matches with expert-recommended situations in which to use that style Name(Required) First Employee ID(Required) Group Name(Required) Group Member Name(Required) Situation/Case1. Ram and Rambo, your team members - you are the Senior Manager and they are Senior Associates in your team - are bickering about one of them taking the other’s pen. The argument’s been going on for three minutes now.What conflict resolution style does your response represent?Is your response in line with experts’ recommendations on when this style must ideally be used 2. Gary, your direct report, is mad at you. It’s a team meeting and he is lashing out at you for a mistake that is clearly yours. He asserts that you should be more careful with the instructions you provide because the last time your instructions painted him in rather poor light with the client during a meeting. Two other members are seconding him. Now as they point it out to you, you see that they are right.What conflict resolution style does your response represent?Is your response in line with experts’ recommendations on when this style must ideally be used 3. It’s been thirty minutes that Wasim and you have been discussing how to go about certain project-related matters. The two of you have differing views on how to proceed. Neither of you seems to have a good enough solution to the problem, but the problem is extremely critical to the success of the project. Oh yes, the project is extremely time sensitive too.What conflict resolution style does your response represent?Is your response in line with experts’ recommendations on when this style must ideally be used 4. Santiago, your direct report, has just moved into a supervisory/managerial role. He is clearly wrong in his assessment of Isabella, the new recruit. He is bent on sacking her. You, his boss, see that Isabella is talented, and can be coached for peak performance. You point this out to him. He however thinks otherwise, and there is some merit in his assessment, though assessment of the situation is also sound.What conflict resolution style does your response represent?Is your response in line with experts’ recommendations on when this style must ideally be used 5. Akeyo, your peer – the two of you hold the same workplace designation - is yelling at you in your cubicle. Her tone of voice is derogatory. She is gesticulating wildly and people can hear her. It’s embarrassing.What conflict resolution style does your response represent?Is your response in line with experts’ recommendations on when this style must ideally be used Δ
