Client Orientation.

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Course Content

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01. Pre – Course Assessment 1 Quiz

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Lesson Content

00. Pre – Course Assessment

02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part I.. 1 Quiz

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Lesson Content

01. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part I ..

03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II.. 1 Quiz

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02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II ..

04. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III.. 1 Quiz

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03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III ..

05. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV.. 1 Quiz

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Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV ..

06. Frequent Communication – The ‘How-To’ Element.. 1 Quiz

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Frequent Communication- The ‘How-To’ Element..

07. Seven Mistakes Service Providers Make When Servicing Customers.. 1 Quiz

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Seven Mistakes Service Providers Make When Servicing Customers..

08. Handling Irate Customers.. 1 Quiz

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Handling Irate Customers..

09.a. Saying No..

09.b. Saying No- Part II.. 1 Quiz

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Saying No- Part II..

10.Post Course Assessment 1 Quiz

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11. Post Course Assessment

11.Client Orientation-Course Feedback

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