Client Orientation. Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Expand All 02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part I.. 2 Quizzes Expand Lesson Content 01. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part I .. Roadblocks to quality of delivery (and how to overcome them) – Part I .. 03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II.. 1 Quiz Expand Lesson Content 02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II .. 04. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III.. 1 Quiz Expand Lesson Content 03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III .. 05. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV.. 1 Quiz Expand Lesson Content Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV .. 06. Frequent Communication – The ‘How-To’ Element.. 1 Quiz Expand Lesson Content Frequent Communication- The ‘How-To’ Element.. 07. Seven Mistakes Service Providers Make When Servicing Customers.. 1 Quiz Expand Lesson Content Seven Mistakes Service Providers Make When Servicing Customers.. 08. Handling Irate Customers.. 1 Quiz Expand Lesson Content Handling Irate Customers.. 09.a. Saying No.. 09.b. Saying No- Part II.. 1 Quiz Expand Lesson Content Saying No- Part II.. 11.Client Orientation-Course Feedback 01. Pre – Course Assessment 1 Quiz Expand Lesson Content 00. Pre – Course Assessment 10.Post Course Assessment 1 Quiz Expand Lesson Content 11. Post Course Assessment