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How does a manager handle a critical conversation effectively? This module presents a model to help managers do so.

We encourage you to study the model carefully and master the skills presented. You will thank yourself for doing so.

Happy Learning!

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

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