Customer Protection

Principle 1 2D

Principle 1 3D

Principle 2 & 6

Principle 3 & 4 2D

Principle 3 & 4 3D

Principle 5 2D

Principle 5 3D

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

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