Ensuring Complete Customer Delight

Mastering Customer Communication: How to Delight a Customer

7 Microlessons

40 Mins
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Crisis Management in Ensuring Complete Customer Delight

10 Microlessons

38 Mins
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Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

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