Ensuring Complete Customer Delight

Customer Delight. There’s a buzzword that gets thrown around a lot these days. And even though experts concur that delighting customers can be hugely profitable, there’s a lot of disparity in what people think ‘Customer Delight’ actually entails.

This confusion is understandable, because as it turns out, ‘Customer Delight’ isn’t about doing one specific thing.

Read on to learn more about ensuring complete customer delight and what it really involves.

Category Customer Centricity
No. of Lessons 5
Effort 10 – 15 mins, every 3 days
Course Duration 15 days
Lesson Formats Assessments, Videos, Infographics, Quizzes
Level  Beginner to Intermediate
Language English
Transcript English
Certification Yes
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