Client Orientation. Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content 02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part I.. 2 Quizzes Expand Lesson Content 01. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part I .. Roadblocks to quality of delivery (and how to overcome them) – Part I .. 03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II.. 1 Quiz Expand Lesson Content 02. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II .. 04. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III.. 1 Quiz Expand Lesson Content 03. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part III .. 05. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV.. 1 Quiz Expand Lesson Content Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV .. 06. Frequent Communication – The ‘How-To’ Element.. 1 Quiz Expand Lesson Content Frequent Communication- The ‘How-To’ Element.. 07. Seven Mistakes Service Providers Make When Servicing Customers.. 1 Quiz Expand Lesson Content Seven Mistakes Service Providers Make When Servicing Customers.. 08. Handling Irate Customers.. 1 Quiz Expand Lesson Content Handling Irate Customers.. 09.a. Saying No.. 09.b. Saying No- Part II.. 1 Quiz Expand Lesson Content Saying No- Part II.. 11.Client Orientation-Course Feedback 01. Pre – Course Assessment 1 Quiz Expand Lesson Content 00. Pre – Course Assessment 10.Post Course Assessment 1 Quiz Expand Lesson Content 11. Post Course Assessment