Ensuring Complete Customer Delight – I: Empathetic Customer Communication Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Expand All 1. Empathy in Communication – I: Why Empathy Matters 1 Quiz Expand Lesson Content Empathy in Communication – I: Why Empathy Matters 2. Empathy in Communication – II: Empathetic Listening 1 Quiz Expand Lesson Content Empathy in Communication – II: Empathetic Listening 3. Empathy in Communication – III: Empathetic First Responses 1 Quiz Expand Lesson Content Empathy in Communication – III: Empathetic First Responses
