TACT! Conversational Intelligence In Navigating Difficult Situations Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Expand All 01. Course Introduction 02. Pre-Course Test 1 Quiz Expand Lesson Content Pre-Course Test 03. Four Critical Behaviours When Dealing With Critical Conversations 1 Quiz Expand Lesson Content Four Critical Behaviours when dealing with Critical Conversations 04.Giving Generic Feedback 1 Quiz Expand Lesson Content Giving Generic Feedback 05. Communicating Anger – How to Provide Feedback When One is Hurt 1 Quiz Expand Lesson Content Communicating Anger – How to provide feedback when one is hurt 06. Refusing a Request; Saying ‘No’ 1 Quiz Expand Lesson Content Refusing a Request; saying ‘No’ 07. Dealing with Persistent Requests 1 Quiz Expand Lesson Content Dealing With Persistent Request 08. Post-Course Test 1 Quiz Expand Lesson Content Post-Course Test TACT! Conversational Intelligence In Navigating Difficult Situations-Course Feedback
