Dear Participant,

Thus far, we’ve had a look at two behaviours, namely Passive and Aggressive behaviours that form part of the conflict management continuum. In this lesson we explore Passive-Aggressive behaviour, another element of the conflict management continuum.

To that end, click here to access the course. Please note that to earn points for taking lessons, you need to complete lessons before they close.

If you have any questions at any time, you may contact Neha Joshi (

Note: Do remember to click the ‘Mark Complete’ button once you are done taking the lesson. Failure to comply with this instruction will prevent you from moving to the next online lesson.

Happy Learning!

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