Dear Participant,

If there’s one thing customers absolutely detest, it’s the ‘Mushroom Treatment’. The ‘Mushroom Treatment’ has led to many an escalation, and countless cases of customer churn, and in some cases, even serious tragedy.

But what is this ‘Mushroom Treatment’?

To that end, click hereto find out.

If you have any questions at any time, you may contact Neha Joshi (nehajoshi@mehtagroup.com)

Happy Learning!

ilearn Programme, powered by Actuate.

https://actuatemicrolearning.com/

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

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