ilearn Programme – Ensuring Complete Customer Delight 01. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part 1

Dear Participant,

If there’s one thing customers absolutely detest, it’s the ‘Mushroom Treatment’. The ‘Mushroom Treatment’ has led to many an escalation, and countless cases of customer churn, and in some cases, even serious tragedy.

But what is this ‘Mushroom Treatment’?

To that end, click hereto find out.

If you have any questions at any time, you may contact Neha Joshi (nehajoshi@mehtagroup.com)

Happy Learning!

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