Dear Participant,

We now move on to the second part of this four-part lesson ‘Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part II‘. Let’s have a look at some specific steps service providers can take to prevent serving up the mushroom treatment to customers.

To that end, click here to access the course. Please note that to earn points for taking lessons, you need to complete lessons before they close. This lesson will close on 10th of December.

If you have any questions at any time, you may contact Neha Joshi (

Happy Learning!

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