ilearn Programme – Ensuring Complete Customer Delight 04. Why You Must Ensure Your Customers Never Get ‘The Mushroom Treatment’ – Part IV

Dear Participant,

In the concluding part of the ongoing four-part lesson, we continue exploring the airline case studies that feature mushroom treatment and we’ll look at more steps that service providers can take to prevent meting out mushroom treatment to customers.

To that end, click here to take the lesson.

If you have any questions at any time, you may contact Neha Joshi (nehajoshi@mehtagroup.com)

Happy Learning!

ilearn Programme, powered by Actuate.

https://actuatemicrolearning.com/

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