Dear Participant,

We now move on to the last part of this four-part lesson. In the concluding part of the ongoing four-part lesson, we continue exploring the airline case studies that feature mushroom treatment and we’ll look at more steps that service providers can take to prevent meting out mushroom treatment to customers.

To that end, click here to access the course. Please note that to earn points for taking lessons, you need to complete lessons before they close. This lesson will close on 24th of December.

If you have any questions at any time, you may contact Neha Joshi (

Happy Learning!

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