Dear Participant,

We would love to hear about your experience of the ‘Ensuring Complete Customer Delight’ programme that you underwent recently. Your honest inputs will help us improve our services and, consequently, our client experience.

We have created a simple feedback form for you to fill in towards this end.

To that end, click here to access the feedback form.

If you have any questions at any time, you may contact Neha Joshi (nehajoshi@mehtagroup.com)

Happy Learning!

ilearn Programme, powered by Actuate.

https://actuatemicrolearning.com/

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

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