Dear Participant,

Since interaction with people is a part and parcel of life, differences in opinions, clashes in thought processes and general friction is all but inevitable.

In the face of this universal fact, do you believe you’re assertive enough? What does it really take to have assertiveness as your default response to conflict?

And what is the key to handling critical conversations assertively.

To that end, click here to find answers and learn more. Please note that to earn points for taking lessons, you need to complete lessons before they close.

If you have any questions at any time, you may contact Neha Joshi (

Note: Do remember to click the ‘Mark Complete’ button once you are done taking the lesson. Failure to comply with this instruction will prevent you from moving to the next online lesson.

Happy Learning!

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