Dear Participant,

We now move on to the next lesson titled ‘Refusing a Request; Saying ‘No’‘. In this lesson, we will focus on mastering the art of saying ‘No’ politely, though assertively.

To that end, click here to access the course. Please note that to earn points for taking lessons, you need to complete the lessons on time. This lesson will close on Thursday.

If you have any questions at any time, you may contact Neha Joshi (

Happy Learning!

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