Module 1: Understanding CAB

Total estimated learner seat time duration: 40 mins.

Frame 1: Understanding CAB (Title Frame)

  • Mahindra logo + Lead to Win (static frame; minimal animation)
  • Understanding CAB title animation (5 – 8 seconds animation)

 

Start button (with an animated arrow pointing to it)

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Frame 2: Welcome Message and Module Objectives

Approximate seat time for the learner: 1.5 mins

 

“Hello and welcome to this CAB e-module.

Now, as an individual working in a team or as a manager leading a team, have you wondered how you can thrive in this challenging economic and business environment? Or have you wondered what are the behaviours and practices that you must imbibe to fit into this hugely ambitious organisation’s big, bold goals?

If you have answered yes to either of these questions, this course is just for you.

 

Here, then, are the objectives of this module:

  1. We begin by understanding the three core leadership behaviours that Mahindra has identified as critical enablers for its future success, what we call CAB
  2. Next, we explore what CAB looks like in action whether we operate in an individual contributor or a people leadership role

In subsequent modules, we will explore how we can make CAB a way of life for us in M&M and give and receive feedback on CAB behaviours.

Those, though, are different modules. In this module, though, we take a deep dive into CAB.

Please click on the Next button to proceed with your learning.

 

Happy Learning!

 

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Frame 3: Understanding CAB

(Separator frame animation)

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Frame 4: Ethics

Approximate seat time for the learner: 5 mins 15 secs

 

“Now, while this module is designed to explore the three behaviours represented by the acronym CAB, there is one behaviour that, at Mahindra, forms the very bedrock upon which everything else that we do is built.

Here’s a brief insight into this foundational behaviour from Mr Veejay Nakra, Mahindra Leadership Team member. Please click on the hologram to view the video.

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As Mr Nakra so rightly mentioned, ethics is the foundation upon which this incredible organisation has been built, and it must continue to be the prime determinant in every decision we make, now and always.

So, having established Ethics as Mahindra’s cornerstone leadership behaviours, let’s move on to exploring the CAB leadership behaviours at length. Please click on the Next button to proceed.

 

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Frame 5: Understanding “Collaboration”

Approximate seat time for the learner: 8.5 mins approx.

 

“Here’s a question that I request you to ponder upon: can sustained and significant organisational success be achieved by brilliant individuals working in silos? Or is success a team sport?

Here’s a short video that seeks to unravel this mystery. Go on, click on the “View Video” button to watch it.

Yes, you probably knew this story. At least part of it. It’s a popular fable with a moral. But this newer, more entertaining version of Aesop’s famous fable provides broader lessons than its predecessor.

The video shows that the hare and the tortoise have different competencies, and each can win the race independent of the other in certain circumstances. However, it is only when they decide to collaborate and help each other win that they can complete the race faster and more efficiently than they can when competing against each other. Their collaboration also helps them overcome their respective deficiencies; the tortoise its lack of speed and the hare its inability to swim across rivers.

Likewise, long-term organisational success is a team sport to answer the question we had posed earlier. Winning requires close collaboration between all concerned. And that is why Mahindra has identified Collaboration – the C in CAB – as one of its three core leadership behaviours.

At Mahindra, we define Collaboration as “Helping others succeed by sharing information, leverage each other’s strengths and be open to diverse views.”

As the definition states, Collaboration, as defined by Mahindra, comprises three constituent behaviours:

    1. How we successfully share information with others
    2. How we leverage each other’s strengths, and
    3. How open we are to other people’s perspectives and views

Now, there are numerous examples of inter-team collaboration helping us meet those big, hairy audacious goals that we, at Mahindra, had set ourselves. Once again, here’s Mr Veejay Nakra sharing one such story. Please click on the “View Video” button to learn more.

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Here’s Mr R. Velusamy, Chief of Global Product Development – Auto Division, providing practical tips on how collaboration can be lived out in our organisational context.

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In understanding the criticality of collaboration for sustained and significant organisational success, you would have appreciated why Mahindra has chosen this as one of its key leadership behaviours.

Why don’t you now try your hand at a short exercise to test your understanding of this behaviour? Please click on the “Take Exercise” button to get started.

Happy quizzing!*

 

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Frame 6: Collaboration; An Exercise

Note to Media Team: This part will be only text. There will be no VO for this part.

Approximate seat time for the learner: 0.7 mins approx.

 

Question:

Study the statement below and identify the word(s) or phrases that denote ‘Collaboration’ as per our definition of that term? Checkmark your choices from the options listed below.

Statement: “Help others succeed by sharing information, leverage each other’s strength and be open to diverse views.”

Responses:

  • Help others succeed
  • Sharing information
  • Leverage each other’s strengths
  • Be open to diverse views
  • All of the above
  • None of the above

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Frame 7: Collaboration Exercise Feedback (For Correct Choice)

Note: This part will have only text and sound effects. There will be no VO for this part.

Approximate seat time for the learner: 0.25 mins

 

Well done! You chose correctly.

These are the word(s) and phrases that denote collaboration in action:

Help others succeed by sharing information, leverage each other’s strength and be open to diverse views.

 

Click to Proceed

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Frame 8: Collaboration Exercise Feedback (For Incorrect Choice)

Note: This part will have only text and sound effects. There will be no VO for this part.

Approximate seat time for the learner: 0.25 mins

 

Oops, you chose incorrectly.

These are the word(s) and phrases that denote collaboration in action:

Help others succeed by sharing information, leverage each other’s strength and be open to diverse views.

 

Click to Proceed

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Frame 9: Understanding “Agility”

Approximate duration: 9 mins approx.

 

You’ve undoubtedly heard the line, “we live in a VUCA world” before.

VUCA, originally a military term, as you know, stands for Volatile, Uncertain, Complex and Ambiguous, and the acronym best describes the world that we inhabit today. Very little, if anything at all, stays the same for long in this VUCA world.

What then is the behaviour that will allow us, in Mahindra, to navigate this uncertain world? Well, the next core leadership behaviour – illustrated in this little story that we’ve curated for you – is what. Why don’t you click on the “View Video” button on your screen to learn what we’re referring to?

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What Skitter, the mountain goat in the story, possessed in spades is a behaviour that management experts call Agility. And, as you noticed, the consistent practice of this vital behaviour enabled him to successfully navigate the drastic change in his environment and come out a winner.

Change is life’s only constant, and agility is one of the critical traits that organisations must possess to deal with the relentless change successfully. It is why Mahindra has identified Agility – the A in CAB – as one of its core leadership behaviours.

Now, while different people will define the term differently, when we, at Mahindra, define Agility as “Responds to changes and proactively takes initiative by swift decisions and actions to delight customers”.

As you can see, when we at Mahindra talk about agility, we refer specifically to how we:

  1. Respond to change
  2. Proactively take the initiative, and
  3. Take swift decisions and actions to delight the customers

Yes, we are talking about Agility as a desirable behaviour for all Mahindra employees. But agility is not new to us. Ask anyone who’s been in this organisation long enough, and you’ll hear tons of stories of agility in action. Here’s Mr Veejay Nakra, once again, sharing one such example. Please click on the “View Video” button on your screen to listen to him speak.

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Now that you’ve understood what Agility is and why we, in Mahindra, have chosen this as a key leadership behaviour, why don’t you have a go at a short exercise to test your understanding of this behaviour? Please click on the “Take Exercise” button to get started.

Happy quizzing!*

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Frame 10: Agility Exercise

Note to Media Team: This part will be only text. There will be no VO for this part.

Approximate seat time for the learn`er: 0.7 mins approx.

 

Slide Heading: Agility, an Exercise.

Question:

Study the statement below and identify the word(s) or phrases that give meaning to ‘Collaboration’ as per our definition of that term? Checkmark your choices from the options listed below.

Statement: “Help others succeed by sharing information, leverage each other’s strength and be open to diverse views.”

Responses:

  • Responds to changes
  • Proactively takes initiatives
  • Swift decisions and actions
  • Delight customers
  • All of the above
  • None of the above

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Frame 11: Agility Exercise Feedback (For Correct Choice)

Note: This part will have only text and sound effects. There will be no VO for this part.

Approximate seat time for the learner: 0.25 mins

 

Well done! You chose correctly.

These are the word(s) and phrases that denote agility in action:

Responds to changes and proactively takes initiative by swift decisions and actions to delight customers.”

 

Click to Proceed

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Frame 12: Agility Exercise Feedback (For Incorrect Choice)

Note: This part will have only text and sound effects. There will be no VO for this part.

Approximate seat time for the learner: 0.25 mins

 

Oops, you chose incorrectly.

These are the word(s) and phrases that denote agility in action:

Responds to changes and proactively takes initiative by swift decisions and actions to delight customers.

 

Click to Proceed

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Frame 13: Understanding “Bold”

Approximate seat time for the learner: 8.5 mins

 

And so, we arrive at the last of the four key leadership behaviours that Mahindra has identified for itself. And, like earlier, we’ve got a video – another fable – to illustrate this behaviour in action. Please click on the “View Video” link to view this inspirational story.

* Video

Arunima Sinha’s story teaches us many valuable lessons.

The path to greatness requires us to dream and set ourselves big, bold goals. And bold goals, in turn, require us to set realistic objectives in service of those goals. It requires one to keep every commitment that one has made in service of those objectives front and centre of one’s consciousness, and then to meet each of those commitments.

And that is why Mahindra has identified Bold as one of its key leadership behaviours. Here’s how we, at Mahindra, define Bold: Thinks big, sets challenging and realistic objectives and meets commitments.

If we break that definition down into its component bits, we learn that being Bold refers to:

    1. Our ability to think big
    2. How we set challenging and realistic objectives, and finally
    3. How we meet commitments

 

We, at Mahindra, have always taken bold steps. Being bold runs in our very DNA, and our myriad successes are testament to this truth. Here are a few of our leaders sharing inspirational stories of this great organisation setting out and achieving bold goals and of the audacious goals we have set ourselves for the near future.

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The challenges facing us are numerous. Yet, we continue to set ourselves big, bold goals. Strive to be Bold, yourself. It’s one of the key leadership behaviours that we at Mahindra have identified.

Now that you’ve understood what Bold is and why we, in Mahindra, have chosen this as a key leadership behaviour, why don’t you have a go at a short exercise to test your understanding of this behaviour? Please click on the “Take Exercise” button to get started.

Happy quizzing!*

 

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Frame 14: Bold Exercise

Note to Media Team: This part will be only text. There will be no VO for this part.

Approximate seat time for the learner: 0.7 mins approx.

 

Slide Heading: Bold/Boldness, an Exercise.

Question:

Study the statement below and identify the word(s) or phrases that give meaning to ‘Bold’ as per our definition of that term? Checkmark your choices from the options listed below.

Statement: ” Thinks big, sets challenging and realistic objectives and meets commitments”.”

Responses:

  • Thinks big
  • Sets challenging and realistic objectives
  • Meets commitments
  • All of the above
  • None of the above

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Frame 15: Bold Exercise Feedback (For Correct Choice)

Note: This part will have only text and sound effects. There will be no VO for this part.

Approximate seat time for the learner: 0.25 mins

 

Well done! You chose correctly.

These are the word(s) and phrases that denote bold/boldness in action:

Thinks big, sets challenging and realistic objectives and meets commitments.

 

Click to Proceed

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Frame 16: Bold/Boldness Exercise Feedback (For Incorrect Choice)

Note: This part will have only text and sound effects. There will be no VO for this part.

Approximate seat time for the learner: 0.25 mins

 

Oops, you chose incorrectly.

These are the word(s) and phrases that denote agility in action:

Responds to changes and proactively takes initiative by swift decisions and actions to delight customers.

 

Click to Proceed

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Frames 17 – 21: Conclusion and Quiz Time

Approximate seat time for the learner: 5.5 mins

 

We’ve come to the end of exploring Mahindra’s CAB Leadership behaviours. In subsequent modules, we will learn how we can make CAB a way of life for us at Mahindra and how we can give and receive feedback on these behaviours during our PMS dialogues.

For now, though, please take this quiz to assess your understanding of the subject. In this quiz, we’ve given you five scenarios. Please study each scenario carefully and choose from the options provided.

Please click on the “Take Quiz” button to proceed. Happy Quizzing!

 

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