TACT! Assertiveness Skills and Conflict Management Workshop Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content 01. Pre-Course Assessments 1 Quiz Expand Lesson Content Pre-Course Assessments 02. Course Introduction 03. Four Critical Behaviours When Dealing With Critical Conversations 1 Quiz Expand Lesson Content 1. Four Critical Behaviours when dealing with Critical Conversations 04.Giving Generic Feedback 1 Quiz Expand Lesson Content Giving Generic Feedback 05. Communicating Anger – How to Provide Feedback When One is Hurt 1 Quiz Expand Lesson Content Communicating Anger – How to provide feedback when one is hurt 06. Refusing a Request; Saying ‘No’ 1 Quiz Expand Lesson Content Refusing a Request; saying ‘No’ 07. Dealing with Persistent Requests 1 Quiz Expand Lesson Content Dealing With Persistent Request 08. Be Assertive 09. Why Evolved Interpersonal Skills Matter? 1 Quiz Expand Lesson Content 02. Why Evolved Interpersonal Skills Matter? 10. The Conflict Management Continuum 1 Quiz Expand Lesson Content 03. The Conflict Management Continuum 11. Chaitra’s Dilemma: Case Study 12. Passive Behaviour Explained 1 Quiz Expand Lesson Content 05. Passive Behavior Explained 13. Uday Loses His Cool: Case Study 1 Quiz Expand Lesson Content 06. Uday Loses His Cool: Case Study 14. Aggressive Behaviour Explained 1 Quiz Expand Lesson Content 07. Aggressive Behavior Explained 15. Passive-Aggressive Behaviour Explained 1 Quiz Expand Lesson Content 08. Passive-Aggressive Behavior Explained 16. Assertiveness Explained 1 Quiz Expand Lesson Content 09. Assertiveness Explained 17. Post-Course Assessments 1 Quiz Expand Lesson Content Post-Course Test TACT! Assertiveness Skills and Conflict Management Workshop-Feedback