The Art of Request Denial_ Current Status Not Enrolled Price Closed Get Started This course is currently closed How does one say ‘no’ assertively while minimizing offense? Take this module to learn more. Happy Learning! Course Content 01. Refusing a Request – An Illustration – 02. The ERA Model for Request Denial – 1 Quiz Expand Lesson Content The ERA Model for Request Denial – 03. How to Structure a Request Denial Using the ERA Model – 1 Quiz Expand Lesson Content How to Structure a Request Denial Using the ERA Model – 04. Dealing with Persistent Requests – An Illustration – 05. Dealing with Persistent Requests – The Broken Record Technique – 1 Quiz Expand Lesson Content Dealing with Persistent Requests – The Broken Record Technique – 06. How to Stand Your Ground Using the Broken Record Technique – 1 Quiz Expand Lesson Content How to Stand Your Ground Using the Broken Record Technique –
