Soft Skills

Employers aren’t just looking for technical expertise a.k.a hard skills these days. They also place a high premium on the ability to communicate effectively and collaborate with others – or soft skills.

The thing about soft skills is that unlike hard skills, they are difficult to define or measure.

But while soft skills are subjective and not as easy to acquire as hard skills, you can certainly develop soft skills to a high degree through learning and practice.

To get you started on your journey to becoming a sought-after professional, we have a selection of courses that you can use to hone your soft skills effectively.

Personal Effectiveness

Corporate Etiquette

Mastering Business, Including Customer Communication Skills

Interpersonal Effectivenes

Workplace Success Secrets

Conflict Resolution Skills for Leaders

Assertiveness Skills for Managers

Workplace Collaboration and Negotiation Skills

Assertiveness in Action: Conversational Intelligence to Navigate Difficult Interpersonal Situations

Customer Centricity

Handling Difficult Customer Situations

Ensuring Complete Customer Delight

Time Management and Personal Productivity

Time Management Skills for Leaders

Getting Work Done: Ensuring Timely Execution

Growing Your EQ!

Remote Working Excellence for Employees

Business Presentation Skills

Advanced Presentation Content Development Skills

Advanced Presentation Delivery (Public Speaking) Skills

Specific Steps I Will Take to Improve My Communication With My Onshore Counterparts

Benefits/Outcomes that will accrue if I do this

Target Date

Probable Barriers to Implementing My Action Plan

How I Will Overcome These Barriers

Target Date

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